How ListingRVA AI collects, uses, and protects your personal data.
ListingRVA AI is a live AI-powered e-commerce product photography and listing generation platform operated by Codrva Digital, based in Ranchi, Jharkhand, India. We provide tools for ecommerce sellers to generate product images, listing copy, and publish to marketplaces including Shopify, Amazon, Etsy, WooCommerce, Flipkart, BigCommerce, and Magento.
Contact us at: [email protected]
Account data: When you sign up, we collect your name, email address, and password (hashed). You may optionally provide a phone number and company name.
Email address requirements: We require a permanent, personal, or business email address. Disposable, temporary, or throwaway email addresses are not permitted. We maintain a blocklist of known disposable email providers and automatically reject signups from those domains. Accounts found to have been created using disposable or fraudulent email addresses are subject to immediate suspension without notice.
Product data: Product images, titles, descriptions, and tags you upload or import from connected stores.
Payment data: We process payments through Razorpay (India, INR) and DodoPayments (international, USD). We do not store card numbers or UPI credentials. Payment processors handle all sensitive financial data under their own PCI-DSS compliance.
Usage data: Pages visited, features used, images generated, credits consumed, and session activity, used to improve the platform and detect abuse.
Integration credentials: OAuth tokens for connected stores (Shopify, Amazon, etc.) stored encrypted. We only request the minimum permissions needed to sync and publish products.
Technical data: IP address, browser type, device type, and referrer, collected automatically for security and analytics.
Billing-region data: We derive an approximate country from your IP address at sign-in and while you use the platform, and store a daily country-level record per workspace. We use this solely to apply the correct regional pricing and to detect sustained use of regional pricing from a different country (see our Terms of Service). We do not store your precise location or your IP address for this purpose.
We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.
We use the following third-party services to operate the platform:
Each service operates under its own privacy policy. We only share the minimum data necessary for each service to function.
Your data is stored on servers located in the United States (AWS EC2). We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords (bcrypt), encrypted OAuth tokens, and access controls.
Generated images are stored on Cloudflare R2 (private, served via signed URLs). Product data and account information are stored in a PostgreSQL database with regular backups.
International data transfers. Because our servers and some processors are located outside your country (including the United States and the EU), your personal data may be transferred and processed across borders. Where such transfers involve personal data of individuals in the EU/EEA or UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs). Under India's DPDP Act, we may transfer data to any country not specifically restricted by the Central Government. We take steps to ensure your data receives an equivalent level of protection wherever it is processed.
We retain your account data for as long as your account is active. If you delete your account, your personal data (name, email, phone, workspace, products, integrations, and generated assets) is deleted immediately. Your account email is anonymised and your user record is retained in anonymised form solely to preserve referential integrity of historical records. Payment records are retained for 7 years as required by Indian tax law (GST compliance).
Generated images and assets are retained until you delete them or close your account.
Under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, the EU/UK GDPR, you have the right to:
To exercise any of these rights, contact our Grievance Officer (see Section 15) or email [email protected]. We will respond within 30 days.
We use essential cookies to keep you logged in and maintain your session, these are required for the platform to function and cannot be turned off. We also use Google Analytics (with IP anonymisation) to understand how visitors use our website. Analytics cookies are off by default and load only after you give consent. We do not use advertising, retargeting, or cross-site tracking cookies.
You can review, change, or withdraw your cookie consent at any time using the "Cookie settings" link in our cookie banner, or disable cookies in your browser settings.
We reserve the right to suspend or terminate accounts that violate our policies, including but not limited to:
Suspended accounts will receive an error message on login. To appeal a suspension, contact [email protected] with your account details. We review all appeals within 5 business days.
ListingRVA AI is a business tool intended for adult ecommerce sellers and is not directed at children. Under India's DPDP Act, 2023, a "child" is any individual under 18 years of age; in other jurisdictions the threshold may be lower (for example, 13 under US COPPA or 16 under the GDPR).
We do not knowingly collect personal data from children. We do not process a child's personal data in any way likely to cause harm, and we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children. Where we become aware that a user is a child, we require verifiable consent from a parent or lawful guardian before processing, as required by the DPDP Act. If you believe a child has provided us with personal data without such consent, contact our Grievance Officer (Section 15) and we will delete it promptly.
We may update this privacy policy from time to time. We will notify you of material changes by email or by displaying a notice in the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.
ListingRVA AI offers several free tools, including an AI background remover and listing copy generators, accessible without an account. These tools have a distinct data handling approach:
ListingRVA AI uses large language models and image generation AI to produce listing copy, infographics, and product images. Here is how we approach content quality and platform alignment:
For privacy-related questions or requests:
[email protected]
Codrva Digital, Ranchi, Jharkhand, India
In accordance with Section 13 of India's Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address questions, complaints, and requests regarding your personal data and the exercise of your rights.
Grievance Officer: Aashirvad Kumar
Email: [email protected]
Address: Codrva Digital, Ranchi, Jharkhand, India
We aim to acknowledge grievances promptly and resolve them within the timelines prescribed under applicable law (and in any case within 30 days). If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.
